Privacy policy

This policy explains what information Water Damage Restoration Port Charlotte collects, how it is used and shared, and the choices you have. Effective date: November 3, 2026.

Who we are

waterdamagerestorationportcharlotte.com (the "Site") is a call-in referral service. When you call the number on the Site, your own call is connected to an independent water damage contractor who speaks with you on that call.

Site operatorWater Damage Restoration Port Charlotte
Effective dateNovember 3, 2026
Last updatedNovember 3, 2026
ContactPrivacy requests are handled by phone. Call the number shown on the Site and say you are making a privacy request. No separate privacy email address has been published.

Scope of this policy

This policy applies to information gathered through the Site and through calls you place to numbers shown on the Site. "We", "us" and "our" mean the Site and its operator. It does not govern the independent contractor your call reaches; that contractor's own practices apply to anything you tell them, and you may ask about those practices on the call.

Information we collect

We keep this to what is needed to route calls and operate the Site.

Call detailsOur phone system may log the calling number, date, time, call length and approximate location suggested by the area code so that your call can be routed. If a call is recorded you will be told on the call.
What you choose to sayYou decide what to tell the contractor, such as your ZIP code, address and what happened. The Site has no forms and never asks you to type in personal information.
Basic technical dataLike most websites, our host may record standard server data such as IP address, browser type and pages requested, for security and reliability.

Information we do not collect

Forms and email sign-upsThe Site does not have them and does not gather email addresses.
Payment detailsThe Site takes no payments.
Sensitive categories on purposeWe do not seek health, financial or government identification data. Please do not volunteer it to us.

How information is used

Connecting your callRouting your call to a contractor who works in your area.
Running the serviceChecking that calls connect, billing between the Site and its partners, preventing abuse and fixing faults.
Legal needsComplying with law and responding to lawful requests.

We do not contact you afterward

We do not use your details for outbound calls, texts, emails or marketing, and we do not pass your details to anyone so that they can contact you later. Your call connects you with a contractor while you are on it, and anything arranged after that call is agreed between you and the contractor during the call.

When information is shared

The contractor on your callThey hear what you say and may see your number as part of the connected call.
Service providersCall routing and web hosting companies acting on our behalf, limited to providing those services.
Legal and safetyWhen law requires it or to protect rights and safety.
Business transfersIf the Site is sold or reorganised, records may move with it under this policy.

We do not sell personal information

We do not sell personal information, and we do not share it for cross-context advertising.

Cookies and analytics on this Site

At the time of writing, the Site runs no analytics or advertising trackers and sets no marketing cookies. If that changes, this policy will be updated first.

Keeping and protecting information

Call logs and server records are kept only as long as reasonably needed for the purposes above and for legal or accounting requirements, then deleted or anonymised. We use reasonable safeguards, including encrypted connections to the Site, but no system is perfectly secure.

Your privacy choices

Depending on where you live, you may have the following rights under applicable law, including state privacy laws where they apply.

KnowAsk what personal information we hold about you.
DeleteAsk us to delete it, subject to legal exceptions.
CorrectAsk us to correct inaccurate information.
Opt outWe do not sell personal information; you may still ask us to confirm this.
No retaliationWe will not treat you differently for exercising a right.

Making a privacy request

Call the number on the Site and say you are making a privacy request. We may need to confirm your identity, for example by matching the phone number you called from, and we aim to respond within 45 days. Where we rely on information held by a contractor, contact that contractor directly.

Children and links to other sites

The Site is meant for adults responsible for a property and is not directed to children under 16. We do not knowingly collect their information. Links to government and reference sites go to pages with their own policies.

Changes to this policy

If this policy changes, the new version will appear here with a new date. Please review it from time to time.